General FAQs
Your Complete Guide to a Seamless Shopping Experience.
How Do I Place an Order on PartsGuru.com?
You can easily place your order by browsing our products, adding items to your cart, and checking out securely.
Is It Safe to Shop Online with PartsGuru.com?
Yes, our site uses SSL encryption and secure payment methods to keep your data protected.
What is PartsGuru.com in Pakistan?
PartsGuru.com is an online store offering a variety of high-quality products across multiple categories.
Does PartsGuru.com Have a Physical Store for Visits?
Currently, we operate exclusively online to offer the best prices and convenience.
What’s the Average Response Time for Customer Care?
Our team usually responds within 24 hours of receiving your query.
Payment & Safety FAQs
Secure and Hassle-Free Payment Options for Your Peace of Mind.
What Payment Options Does PartsGuru.com Accept?
We accept Cash on Delivery, Bank Transfer, and Credit/Debit Cards.
Why Does PartsGuru.com Ask for a Partial Advance Payment?
Advance payment helps confirm your order and ensures timely delivery for custom or large orders.
Is It Safe to Pay Online at PartsGuru.com?
Yes, we use secure payment gateways to protect your financial details.
How Do I Know My Payment Has Been Processed?
You’ll receive an email or SMS confirmation once your payment is successful.
Are There Any Hidden Fees When Paying?
No, we maintain transparency — the amount you see during checkout is the final price.
Delivery & Shipping FAQs
Everything About Our Swift and Dependable Delivery & Shipping Process.
When Is My Order Confirmed and Shipped on PartsGuru.com?
Once your order is confirmed, it’s typically shipped within 1–2 business days. You’ll receive a tracking link once dispatched.
Can I Open My Parcel Before Payment During Delivery?
Unfortunately, parcels cannot be opened before payment due to courier policies. However, you can request a return if there’s an issue with your product.
Returns & Claims FAQs
Your Guide to Easy Returns and Claims with PartsGuru.com
Can I Get a Refund if I Cancel My Order on PartsGuru.com?
Yes, you can request a refund if your order hasn’t been shipped yet. Refunds are processed within 3–5 business days after confirmation.
What If I Receive a Damaged Product from PartsGuru.com?
In case of a damaged product, please contact our support within 24 hours of delivery with photos, and we’ll arrange a replacement or refund.
Customer Reviews
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